By Arthur Baghdasaryan, senior Drupal specialist · Drupal.org profile

Drupal support and maintenance retainers

Scheduled patches, monitoring, and a defined monthly scope — done by Arthur Baghdasaryan, not a rotating queue. Quoted after a free assessment. Not a 24/7 desk.

What you are buying

Three retainers. Same person. Different scope.

“Drupal support”, “Drupal maintenance”, and “Drupal website maintenance” are the same engagement here. Pick the scope, not a different company.

Patch

For a supported Drupal 10 or 11 site that mainly needs to stay current.

  • Security advisories reviewed on Drupal’s schedule
  • Core and contrib patches applied on staging first
  • Short written note of what changed
  • Uptime and error-spike checks

Maintain

Patch, plus a monthly bucket of small fixes so editors are not blocked.

  • Everything in Patch
  • A written number of small fixes each month — bugs, config, small template changes
  • Priority over one-off quotes for work inside that bucket
  • PHP and certificate drift flagged before the host forces it

Bridge

For Drupal 7, or another end-of-life core, for a dated window only.

  • Hardening and monitoring, not invented community patches
  • A written exit date toward Drupal 10 or 11
  • Scope details live on Drupal 7 support
  • Refused: an open-ended stay on unsupported core

Response and price

One business day. A fixed monthly fee. No night shift.

Written replies are usually within one business day — the same standard as the contact form. Critical advisories are staged and applied in the next maintenance window, not “within 15 minutes.” If you need an enterprise 24/7 SLA, say so on the assessment and I will tell you this retainer is the wrong shape.

The monthly amount is a fixed fee agreed after the free assessment. It depends on Drupal version, how many modules you run, and whether the site is still on an end-of-life core. I do not publish a price list, and I do not bill open-ended hours. New work outside the written bucket is a change to the scope, not a surprise invoice.

Not included on any tier: a redesign, a major version migration, new features that need their own project, or hosting you have not asked me to touch. Those are quoted separately. Migration starts at Drupal migration.

Who does the work

Arthur Baghdasaryan, not an unnamed bench

I am a senior Drupal specialist with 10+ years on Drupal.org, 16 contributed modules, and authorization to opt projects into Drupal’s security advisory coverage. The government migration and the Drupal 7 to 8 work are written up so you can see what that means in practice.

Full profile · Government service-page migration · Drupal 7 to 8 migrations · Drupal.org

Questions

Drupal support — FAQ

What does a Drupal support retainer include?

Scheduled review of security advisories, patches applied on staging before production, and monitoring for uptime and error spikes. Maintain adds a written monthly bucket of small fixes. See also security updates if you need a one-off patch rather than a retainer.

Do you offer 24/7 Drupal website maintenance?

No. This is a senior specialist on a fixed monthly scope, with replies usually within one business day. A 24/7 desk is a different product.

How much does Drupal maintenance cost?

Fixed monthly fee after a free assessment. No published price list, and no open-ended hourly billing. The fee moves with Drupal version, module count, and whether the core is still supported.

Do you support Drupal 7 sites that are end of life?

Only on the Bridge tier, with a written exit date. Community support ended on 5 January 2025. Details: Drupal 7 support. The long-term path is migration to Drupal 10 or 11.

Can I hire a Drupal developer on a monthly basis?

Yes. That is what Maintain is: a named specialist and an agreed monthly scope, without hiring in-house.

Related

Adjacent work, different page

Drupal 7 support

The bridge page for end-of-life Drupal 7. Not this retainer repeated.

Want a retainer scoped to your site?

Send the URL. I’ll say which tier fits, what is excluded, and the fixed monthly fee.

Request your free assessment